Shipping policy

At Celeste Bleu, every piece is thoughtfully handcrafted and carefully prepared before shipment. We are committed to delivering your jewelry safely and securely, wherever you are in the world.

Complimentary Insured Worldwide Shipping

We are pleased to offer complimentary insured shipping on all orders worldwide.

Production Time

Ready-to-ship items are typically dispatched within 3–5 business days.

Most made-to-order pieces require approximately 6–8 weeks for production.

For customers requiring a faster turnaround, Priority Production is available on select eligible designs and typically requires approximately 4 weeks for production.

Production times may vary during peak periods, holiday seasons, or for highly customized designs.

Shipping Confirmation

Once your order is ready to ship, you will receive a shipping confirmation email with tracking information.

Shipping Time

Most international shipments are delivered within approximately 5–12 business days after dispatch, depending on destination, customs processing, and carrier operations.

While we strive to ensure timely delivery, Celeste Bleu is not responsible for delays caused by shipping carriers, customs clearance procedures, weather conditions, or other circumstances beyond our control.

Duties & Taxes

International customers may be responsible for duties, taxes, customs fees, import charges, and other fees imposed by their local authorities.

These charges are determined by the destination country and are the responsibility of the recipient.

Delivery Requirements

For security purposes, certain high-value orders may require a signature upon delivery.

Returned or Refused Shipments

If a shipment is refused, unclaimed, undeliverable, or returned to sender, any shipping fees, duties, taxes, customs charges, and associated costs incurred may be deducted from any applicable refund.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Celeste Bleu is not responsible for delays, losses, or additional charges resulting from incorrect or incomplete shipping details.

Questions

If you have any questions regarding shipping or delivery, our Customer Care team is here to help.

Please contact us at customercare@celestebleu.com.